Site Terms & Conditions


These terms and conditions govern your use of our website.

Introduction

Welcome to RAVR. The following are the rules or "Terms" that govern the use of the RAVR website ("Site"). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. RAVR Limited trading as “RAVR” and their respective affiliates and subsidiaries (collectively "RAVR") reserve the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms of Use, RAVR may terminate your use of the Site, bar you from future use of the Site, cancel your ticket order, and/or take appropriate legal action against you.

While some of the events listed on the Site may appeal to children, the Site is not targeted to people under the age of 18, and they are not permitted to use the Site. We strongly encourage all parents and guardians to monitor Internet use by their children. If you use the Site, you affirm you are at least 18 years old.

Permitted Use

You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your personal use, and that you will comply with all applicable laws, rules and regulations, and that you shall not restrict or inhibit any other person from using the Site, use the Site for any unlawful purpose, express or imply that any statements you make are endorsed by us, without our prior written consent, impersonate any person or entity, whether actual or fictitious, including any employee or representative of our company, engage in spamming or flooding, harvest or collect information about Site users, duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for your personal use, unless otherwise specifically authorised by RAVR to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorised by RAVR to do so. The content and software on this Site is the property of RAVR and/or its suppliers and is protected by UK and international copyright laws. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.

Account Registration

You may browse the Site without registering for an account. You will be required to register for an account to use certain features of the Site, such as downloading your ticket. Your account username may not include the name of another person with the intent to impersonate that person or be offensive, vulgar or obscene. Your account username and password are personal to you. You will be responsible for the confidentiality and use of your username and password, and for all activities (including purchases) that are conducted through your account. You may not transfer or sell access to your account. We will not be liable for any harm related to the disclosure of your username or password or the use by anyone else of your username or password. You may not use another user's account without that user's permission. You will immediately notify us in writing if you discover any unauthorized use of your account or another account-related security breach. We may require you to change your password if we believe your account is no longer secure or we may disable your account if we receive a complaint that your username violates someone else's rights. You will have no ownership of your account or your username. We may refuse registration, cancel an account or deny access to the Site for any reason.

Disclaimers

RAVR does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an "as-is" and "as available" basis. RAVR cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. RAVR disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. RAVR will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages.

RAVR makes no guarantee of any specific result from the use of this Site or the use of the RAVR service.

RAVR disclaims any and all liability for the acts, omissions and conduct of any third party users, RAVR users, advertisers and/or sponsors on the Site, in connection with the RAVR service or otherwise related to your use of the Site and/or the RAVR service. RAVR is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third parties in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to RAVR by contacting our Customer Services team on 0843 122 7287. RAVR may investigate the claim and take appropriate action, at its sole discretion.

Trademarks

RAVR logos, as well as RAVR and design found on this site, are registered trademarks of RAVR Limited and/or their respective affiliates and subsidiaries. RAVR's trademarks may be used for editorial purposes such as news articles and stories. Any other use of our trademarks is only permitted with the written permission of RAVR.

Ownership of Materials

All materials on RAVR's website are copyrighted and are protected under treaty provisions and worldwide copyright laws. RAVR's materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without RAVR's written permission. Except as expressly stated in the limited licence provision of these terms and conditions, RAVR does not grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information. RAVR materials may be used for editorial purposes such as news articles and stories without written permission. RAVR reserves the right to withdraw content used in editorials at any time. By using our content you agree to the prompt takedown of content upon request.

Copyright Policy

We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defence or fair use exemption to do so. In particular, users who submit Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the Content they upload does not infringe the copyrights or other rights of third parties (such as privacy or public rights). After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users' rights to use and/or access this Site. We may, also in our sole discretion, decide to terminate a user's rights to use or access the Site before that time if we believe that the alleged infringement has occurred.

Links and Search Results

The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. RAVR has no control over these sites or the content within them. RAVR cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. RAVR does not endorse the content of any third-party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against RAVR for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us by contacting our Customer Services team on 0843 122 7287 and we will investigate your claim and take any actions we deem appropriate at our sole discretion.

Prohibited Content

The following is a partial list of the kind of Content which is illegal or prohibited on the Site. It includes Content that:

  • is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors;
  • harasses or advocates harassment of another person;
  • involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
  • promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory, libellous or otherwise objectionable;
  • promotes an illegal or unauthorised copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files or otherwise infringes our or any third party's intellectual property or other rights;
  • contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • displays pornographic or sexually explicit material of any kind;
  • provides material that exploits people under the age of 18 sexually or violently, or solicits personal information from anyone under 18;
  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
  • solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
  • engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes; and any non-public information about companies without authorization.

Offline Conduct

Although RAVR cannot monitor the conduct of its Users off the Site, it is also a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any User without their prior explicit consent.

No Commercial Use

No area of this Site may be used by our visitors for any commercial purposes such as to conduct sales of tickets, merchandise or services of any kind. You must obtain our prior written consent to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication. Without limiting the foregoing, you may not use this Site to resell or link to other sites to sell tickets of any kind. We will investigate and take appropriate legal action against anyone who breaches this provision, including without limitation, removing the offending communication from the Site and barring anyone breaching this provision from the use of the Site. We reserve the right to block access to this Site or RAVR's other services, or to cancel a ticket order or ticket with respect to any person who is known or reasonably believed to be: a) acting unlawfully, or breaching these Terms, or infringing RAVR's rights, or utilising automated means to process or place ticket orders, or whose ticket order exceeds the stated limit; or b) associated with any person who is known or reasonably believed to be acting unlawfully, or breaching these Terms, or infringing RAVR's rights, or utilising automated means to process or place ticket orders, or whose ticket order exceeds the stated limit. Exceeding any limitations or breaching any terms on the Site will be deemed to be a breach of these Terms.

Rules for Sweepstakes, Contests and Games

In addition to these Terms, sweepstakes, contests, games or other promotions (collectively, "Promotions") made available through the Site may have specific rules that are different from these Terms. By participating in a Promotion, you will become subject to those rules. You should review the rules before you participate in a Promotion. Promotion rules will control over any conflict with these Terms.

Access and Interference

You agree that you will not use any robot, spider, another automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorised purpose without our prior express written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the RAVR website. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from our website without the prior express written permission of RAVR.

Unauthorized Use of the Site

Illegal and/or unauthorised uses of the Site, including, but not limited to, unauthorised ticket sales, unauthorised framing of or linking to the Site, or unauthorised use of any robot, spider or another automated device on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress.

Violation of the Terms

You understand and agree that in RAVR's sole discretion, and without prior notice, RAVR may terminate your access to the Site, cancel your ticket order or exercise any other remedy available and remove any unauthorised Content, if RAVR believes that the Content you provided has violated or is inconsistent with these Terms of Use violated the rights of RAVR, another User or the law. You agree that monetary damages may not provide a sufficient remedy to RAVR for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations. RAVR may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. RAVR is not required to provide any refund to you if you are terminated as a User because you have violated these Terms of Use.

Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will RAVR be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits, even if RAVR has been advised of the possibility of such damages.

Disputes

This site is controlled and operated by RAVR from its offices in the United Kingdom. If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed and construed by English law. In the event of a dispute arising out of or relating to these terms and conditions, or your use of or access to this site, litigation must be brought in a court in London, England without regard to its conflict of law provisions.

Indemnity

You agree to indemnify and hold RAVR Limited trading as RAVR, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.

Questions

If you have any questions, comments or complaints regarding these Terms or the Site, please contact us at support@ravr.co.uk